Settings

Overview

Persona Studios provides a robust platform for creating and managing AI-driven personas. This guide outlines the settings available for your persona, how to configure them, and best practices to optimize their performance.

Accessing Persona Settings

To configure your persona, navigate to the My Persona section in your dashboard and select the Settings tab. Here, you can customize various aspects of your persona’s behavior and functionality.

Available Settings

Basic Settings

• Chat Mode: Choose between Text or Voice as the default communication mode.
• Timezone: Set the timezone for your persona to ensure accurate scheduling and responses.
• Default Chat Language: Specify the default language for interactions.

Flagging

• Create rules to detect flagged content in user messages. You can define custom flagging criteria to receive notifications when flagged messages are detected. Example of flags:

1. Missing Context: Persona’s response lacks important information required to answer the user’s question correctly (e.g., “How do I apply?” with an incomplete or unrelated answer).
2. Spam or Gibberish: Messages containing excessive repetition of characters (e.g., “aaaaaa”) or random text that lacks meaning.
3. Technical Issues: User reports a bug or malfunction (e.g., “This is broken” or “Something isn’t working”).
4. Sexual Content: Messages containing explicit or inappropriate sexual references that are clearly intended to be used in a sexual context (e.g., explicit phrases or requests for inappropriate content).

• Once a flag has been set, you will get an email notification for every message that is flagged..

Logging

• Log all interactions between users and the persona to a designated Slack channel for transparency and analysis. Example: Send logs to a Slack channel for monitoring.

User Management

• Manage access permissions for team members interacting with the persona.
• There are 3 types of user roles:
  • Owners: Full access to all pages and settings.
  • Admins: Full access except the Users page.
  • Members: Full access except the Users and Subscription pages

Rate Limiting

• Set rules and limits on the number of interactions per user to prevent overloading or spam. Examples: Limit users to 5 messages per 10 seconds before a temporary block.

Custom Fields

• Define custom fields to collect user information during initial interactions. Example: Require users to accept Terms & Conditions before interacting.
• Fields such as Name and Email are default options and can be expanded as needed.

Notifications

• Set up email notifications for persona activity.
• Customize the delivery schedule (Daily, Weekly, or Monthly).
• Add recipient email addresses for notifications.

API Authentication

• Configure authentication settings for API integrations.
• Add new API credentials with different authentication types.