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My PersonaAgendaItemsShopping Cart

Shopping Cart

The Cart Item feature in Persona Studios’ Agenda system is designed to facilitate seamless interaction with users by enabling them to browse, select, and manage products or services within a conversational interface. This feature is particularly beneficial for businesses such as restaurants, e-commerce stores, and service providers.

The Cart Item feature allows a Persona to:

  • Display a list of products or services to users.
  • Assist users in selecting items, specifying options (e.g., size, color), and adding them to a virtual cart.
  • Calculate totals, including delivery fees and applicable promotions.
  • Confirm orders and collect additional details, such as delivery addresses.

How to Set Up

  1. Add the Cart Item to an Agenda:
    • Navigate to the Agenda editor in your Persona dashboard.
    • Select “Add Agenda Item” and choose “Cart” as the item type.
  2. Configure Product List:
    • Provide a URL to a structured product list (e.g., a Google Sheet or database API).
    • Ensure the list includes item names, descriptions, prices, and any options.
  3. Set Delivery and Promotions: Specify delivery fees and define any promotional schemes to be applied.
  4. Test the Cart: Interact with your Persona to ensure the cart functions as expected, including item selection, option customization, and total calculation.

Available Settings

  • Product List URL: Link to the product catalog.
  • Delivery Fee: Fixed or variable delivery charges.
  • Promotions Scheme: Rules for discounts or special offers.
  • Dynamic Responses: Enable the Persona to answer user queries about products (e.g., “Show me vegetarian options”).

Advanced Settings

  • Condition Logic: Define conditions under which this item should be triggered. Learn more

Best Practices

  • Organize Product Data: Ensure the product list is clear, concise, and up-to-date.
  • Test User Scenarios: Simulate various user interactions to identify and resolve potential issues.
  • Provide Clear Instructions: Use the Persona’s convey messages to guide users through the cart process.
  • Monitor and Update: Regularly review user interactions and update the product list and settings as needed.
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