Retrains (to be deprecated)

NOTE: The Retrain tab will be removed later this year. We’ve found it’s easier to update your persona’s knowledge by editing your original source documents (like a Google Sheet) instead of using the retrain feature.

The Retrains feature lets you improve your AI persona’s responses by updating past interactions. In the conversations panel, you can click the retrain icon under a message to give feedback. This feedback helps train your persona and becomes part of its knowledge.

Accessing Retrains

To view retrains:

Go to the My Persona section in your dashboard.
Click on the Retrains tab.

You’ll see a list of retrains, each with four parts:

User Message – the original message from the user.
Original Message – the AI’s first response.
Training – the version with your adjustments.
Improved Answer – the updated response the AI will now use.

Searching and Editing Retrains

You can search retrains using filters like Search by or Date.

To update a retrain, click the Edit icon next to it and change the improved response.
To remove a retrain, click the Delete icon to delete it permanently.